Calendly
UK SOFTWARE PROFILE
Calendly
Meeting scheduling for individuals and teams, with routing and English-language AI coordination.
One product. Different jobs.
Each score uses that category's criteria. Compare products within a category, rather than comparing scores across unrelated tasks.
Pricing & practicalities
Model your total cost ↗Published starting point
Appointment and booking software
Request pricingConfirm proposed plan · Organisation-specific quote · quote billing
VAT basis not stated
No verified numeric UK rate captured; request the full proposed configuration and billing terms.
Check current price ↗Consider before choosing
- Service inventory, packages and treatment-resource controls were not verified.
- Callie requires eligible English-language plans; trial beta access can vary.
Connected workflows
- Google Calendar
- Microsoft Outlook
- Microsoft 365
- Business application integrations
Confirm the integration's direction, permissions, plan and sync behaviour with the supplier.
BEHIND THE AI CLAIM
AI capabilities
Callie coordinates meetings by email and answers questions about meeting records.
Documented capabilities
- AI scheduling
- Scheduling email drafts
- Meeting-history questions
- Contact-history email drafts
Plans, limits & questions
- Standard Plus or Teams Plus and English-language accounts.
- Changes require approval; beta trial availability varies.
Feature-by-feature evidence
Appointment and booking software — 20 scored checks
| Capability & demo question | Calendly50–100/100 documented fit |
|---|---|
Core workflowOnline appointment booking5.0 points availableAsk in the demoBook an available appointment from the customer-facing page. | ✓ Supported Public meeting booking. 5.0 / 5.0 pointsEvidence ↗ |
Core workflowStaff or host calendars5.0 points availableAsk in the demoSet availability for two staff members or hosts and inspect available slots. | ✓ Supported Connected host calendars and availability. 5.0 / 5.0 pointsEvidence ↗ |
Core workflowBooking confirmations and reminders5.0 points availableAsk in the demoBook a session and inspect the confirmation and scheduled reminder. | ✓ Supported Automated confirmations and reminders. 5.0 / 5.0 pointsEvidence ↗ |
Core workflowCustomer rescheduling or cancellation5.0 points availableAsk in the demoChange an appointment through the customer-facing route. | ✓ Supported Meeting changes. 5.0 / 5.0 pointsEvidence ↗ |
Core workflowClient information and history5.0 points availableAsk in the demoOpen a client record and inspect previous appointments. | ✓ Supported Contact profiles with booking and interaction history. 5.0 / 5.0 pointsEvidence ↗ |
Core workflowAppointment payments5.0 points availableAsk in the demoCollect a payment associated with a booking and locate its record. | ✓ Supported Payments offering for services. 5.0 / 5.0 pointsEvidence ↗ |
Core workflowBooking or business reporting5.0 points availableAsk in the demoReport appointment activity for a selected period. | ? Not verified Not verified in the reviewed official material; ask for a demonstration. 0.0–5.0 / 5.0 points |
Workflow depthDeposits and cancellation charges5.0 points availableAsk in the demoApply a deposit or cancellation policy and inspect the payment outcome. | ? Not verified Not verified in the reviewed official material; ask for a demonstration. 0.0–5.0 / 5.0 points |
Workflow depthStaff-specific service pricing5.0 points availableAsk in the demoOffer the same service at different prices for different staff. | ? Not verified Not verified in the reviewed official material; ask for a demonstration. 0.0–5.0 / 5.0 points |
Workflow depthShared room or equipment constraints5.0 points availableAsk in the demoAttempt two bookings that need the same room or piece of equipment. | ? Not verified Not verified in the reviewed official material; ask for a demonstration. 0.0–5.0 / 5.0 points |
Workflow depthAppointment waiting list5.0 points availableAsk in the demoFill a newly opened slot from a waiting list. | ? Not verified Not verified in the reviewed official material; ask for a demonstration. 0.0–5.0 / 5.0 points |
Workflow depthMultiple booking locations5.0 points availableAsk in the demoChoose a location and inspect its available services and staff. | ? Not verified Not verified in the reviewed official material; ask for a demonstration. 0.0–5.0 / 5.0 points |
Workflow depthPackages or gift vouchers5.0 points availableAsk in the demoRedeem a package credit or gift voucher against an appointment. | ? Not verified Not verified in the reviewed official material; ask for a demonstration. 0.0–5.0 / 5.0 points |
Workflow depthManager and staff permissions5.0 points availableAsk in the demoRestrict a staff member's access to payments or another staff calendar. | ? Not verified Not verified in the reviewed official material; ask for a demonstration. 0.0–5.0 / 5.0 points |
Workflow depthPre-appointment forms5.0 points availableAsk in the demoCollect a form before an appointment and attach it to the right client. | ✓ Supported Routing intake forms. 5.0 / 5.0 pointsEvidence ↗ |
Workflow depthCalendar, CRM or payment connections5.0 points availableAsk in the demoDemonstrate a documented connection used in the booking workflow. | ✓ Supported Google and Microsoft calendars. 5.0 / 5.0 pointsEvidence ↗ |
Workflow depthCustomer or appointment export5.0 points availableAsk in the demoExport the business's appointment or client records in a reusable format. | ? Not verified Not verified in the reviewed official material; ask for a demonstration. 0.0–5.0 / 5.0 points |
AIAI scheduling assistance5.0 points availableAsk in the demoAsk an AI assistant to arrange or change a booking and review the action. | ✓ Supported Callie coordinates meetings. 5.0 / 5.0 pointsEvidence ↗ |
AIAI customer communication drafting5.0 points availableAsk in the demoGenerate and approve a relevant booking follow-up message. | ✓ Supported AI-assisted email drafts based on contact history. 5.0 / 5.0 pointsEvidence ↗ |
AIAI booking or demand insights5.0 points availableAsk in the demoInspect an AI insight about appointment demand or outcomes. | ? Not verified Meeting-history questions; demand forecasting not documented. 0.0–5.0 / 5.0 pointsEvidence ↗ |
“Not verified” means the recorded evidence does not settle this specific check. It does not mean the feature is absent. Read the scoring method.