Make
UK SOFTWARE PROFILE
Make
Visual automation platform for mapping data, branching processes and combining deterministic flows with AI agents.
One product. Different jobs.
Each score uses that category's criteria. Compare products within a category, rather than comparing scores across unrelated tasks.
Workflow automation ↗
39–100/100 documented fit39% evidence coverageCompare in this category ↗Pricing & practicalities
Model your total cost ↗Published starting point
AI agent platforms
US$0.00Free · month within free allowance · free billing
VAT not applicable
Free provides 1,000 monthly credits; paid capacity is configured. AI and external providers can add usage costs.
Check current price ↗Workflow automation
US$0.00Free · month within free allowance · free billing
VAT not applicable
Free provides 1,000 monthly credits; paid capacity is configured. AI and external providers can add usage costs.
Check current price ↗Consider before choosing
- Credit consumption depends on modules and AI use.
- Blueprint migration requires connections to be configured in the destination.
Connected workflows
- App modules
- Webhooks
- HTTP connections
Confirm the integration's direction, permissions, plan and sync behaviour with the supplier.
BEHIND THE AI CLAIM
AI capabilities
Agents select connected tools, expose execution decisions and can be combined with explicit approval steps.
Documented capabilities
- Tool-using agents
- Visible decision/run inspection
- Manual approval points
Plans, limits & questions
- Design allowed tools and stopping conditions explicitly.
- Check the AI model and credit arrangement.
Feature-by-feature evidence
AI agent platforms — 20 scored checks
| Capability & demo question | Make49–100/100 documented fit |
|---|---|
Core workflowBusiness knowledge grounding7.0 points availableAsk in the demoAnswer a question using an approved document or help article. | ✓ Supported Attach business knowledge to ground the configured agent's responses. 7.0 / 7.0 pointsEvidence ↗ |
Core workflowBusiness-system actions7.0 points availableAsk in the demoRetrieve or update a permitted record through an integration. | ✓ Supported Agents select and invoke connected workflows. 7.0 / 7.0 pointsEvidence ↗ |
Core workflowMulti-turn task completion7.0 points availableAsk in the demoComplete a request that needs clarification over several turns. | ✓ Supported A Conversation ID and history setting preserve context across turns. 7.0 / 7.0 pointsEvidence ↗ |
Core workflowHuman escalation7.0 points availableAsk in the demoEscalate an unsupported request with its conversation context. | ? Not verified Exact workflow not verified in the reviewed material; request a demonstration. 0.0–7.0 / 7.0 points |
Core workflowConversation and action logs7.0 points availableAsk in the demoInspect the agent's messages and the actions it attempted. | ✓ Supported The reasoning panel exposes decisions and tool use. 7.0 / 7.0 pointsEvidence ↗ |
Workflow depthKnowledge source management4.0 points availableAsk in the demoAdd, update and remove a source used by the agent. | ? Not verified Exact workflow not verified in the reviewed material; request a demonstration. 0.0–4.0 / 4.0 points |
Workflow depthRestricted tool permissions4.0 points availableAsk in the demoLimit which systems and actions this agent can use. | ✓ Supported Give the agent only explicitly attached modules, scenarios or other tools. 4.0 / 4.0 pointsEvidence ↗ |
Workflow depthApproval before consequential actions4.0 points availableAsk in the demoRequire a person to approve an action before it executes. | ✓ Supported Manual approvals can be inserted. 4.0 / 4.0 pointsEvidence ↗ |
Workflow depthFailed-tool handling4.0 points availableAsk in the demoSimulate a failed integration and show a useful recovery path. | ? Not verified Exact workflow not verified in the reviewed material; request a demonstration. 0.0–4.0 / 4.0 points |
Workflow depthCustomer or user authentication4.0 points availableAsk in the demoProtect a private-record lookup from an unauthenticated visitor. | ? Not verified Exact workflow not verified in the reviewed material; request a demonstration. 0.0–4.0 / 4.0 points |
Workflow depthOperational guardrails4.0 points availableAsk in the demoSet a restricted topic or action and test it. | ✓ Supported Defined rules and stopping points constrain execution. 4.0 / 4.0 pointsEvidence ↗ |
Workflow depthMultiple deployment channels4.0 points availableAsk in the demoUse the agent in two supported channels. | ? Not verified Exact workflow not verified in the reviewed material; request a demonstration. 0.0–4.0 / 4.0 points |
Workflow depthVersions and environments4.0 points availableAsk in the demoTest a change separately before promoting it. | ✓ Supported Test a configured agent before using it in a live scenario. 4.0 / 4.0 pointsEvidence ↗ |
Workflow depthRepeatable evaluation cases4.0 points availableAsk in the demoRun a saved set of cases after changing the agent. | ? Not verified Exact workflow not verified in the reviewed material; request a demonstration. 0.0–4.0 / 4.0 points |
Workflow depthTask-outcome analytics4.0 points availableAsk in the demoReport successful actions, escalations and failed requests separately. | ? Not verified Exact workflow not verified in the reviewed material; request a demonstration. 0.0–4.0 / 4.0 points |
Workflow depthConversation-data export5.0 points availableAsk in the demoExport relevant logs for independent review. | ? Not verified Exact workflow not verified in the reviewed material; request a demonstration. 0.0–5.0 / 5.0 points |
Workflow depthUsage and cost visibility5.0 points availableAsk in the demoInspect usage and set or explain the spending limit. | ? Not verified Exact workflow not verified in the reviewed material; request a demonstration. 0.0–5.0 / 5.0 points |
AIModel choice or configuration5.0 points availableAsk in the demoShow how model behaviour or choice is configured for the task. | ✓ Supported Choose the AI provider and available model in the agent module. 5.0 / 5.0 pointsEvidence ↗ |
AINatural-language agent building5.0 points availableAsk in the demoDescribe an agent and inspect the generated configuration. | ? Not verified Exact workflow not verified in the reviewed material; request a demonstration. 0.0–5.0 / 5.0 points |
AIAI-assisted quality review5.0 points availableAsk in the demoIdentify weak conversations or score outcomes with configurable criteria. | ? Not verified Exact workflow not verified in the reviewed material; request a demonstration. 0.0–5.0 / 5.0 points |
“Not verified” means the recorded evidence does not settle this specific check. It does not mean the feature is absent. Read the scoring method.
Workflow automation — 20 scored checks
| Capability & demo question | Make39–100/100 documented fit |
|---|---|
Core workflowApplication connectors7.0 points availableAsk in the demoRead from one required application and write to another. | ✓ Supported Scenarios connect app modules. 7.0 / 7.0 pointsEvidence ↗ |
Core workflowWebhook-triggered workflows7.0 points availableAsk in the demoReceive a structured event and use its fields in subsequent steps. | ? Not verified Exact workflow not verified in the reviewed material; request a demonstration. 0.0–7.0 / 7.0 points |
Core workflowConditional branches7.0 points availableAsk in the demoRoute different inputs through distinct processing paths. | ✓ Supported Filtered router branches include a fallback route. 7.0 / 7.0 pointsEvidence ↗ |
Core workflowData mapping and transformation7.0 points availableAsk in the demoTransform dates, numbers and nested fields before writing a record. | ? Not verified Exact workflow not verified in the reviewed material; request a demonstration. 0.0–7.0 / 7.0 points |
Core workflowExecution history7.0 points availableAsk in the demoInspect input, output and errors for a specific run. | ✓ Supported History exposes execution logs and bundle data. 7.0 / 7.0 pointsEvidence ↗ |
Workflow depthControlled retry or replay4.0 points availableAsk in the demoRetry a failed step without rerunning completed side effects unnecessarily. | ? Not verified Exact workflow not verified in the reviewed material; request a demonstration. 0.0–4.0 / 4.0 points |
Workflow depthExplicit error routes4.0 points availableAsk in the demoHandle an error with a defined fallback or alert. | ✓ Supported Error handlers define recovery behaviour. 4.0 / 4.0 pointsEvidence ↗ |
Workflow depthIteration and aggregation4.0 points availableAsk in the demoProcess a list and collect the results into one output. | ✓ Supported Iterators process arrays; aggregation combines outputs. 4.0 / 4.0 pointsEvidence ↗ |
Workflow depthScheduled execution4.0 points availableAsk in the demoRun a workflow on a defined schedule and explain timezone behaviour. | ? Not verified Exact workflow not verified in the reviewed material; request a demonstration. 0.0–4.0 / 4.0 points |
Workflow depthCustom code or API requests4.0 points availableAsk in the demoCall an unsupported API or use code for a transformation. | ? Not verified Exact workflow not verified in the reviewed material; request a demonstration. 0.0–4.0 / 4.0 points |
Workflow depthReusable sub-workflows4.0 points availableAsk in the demoReuse a maintained workflow from more than one process. | ? Not verified Exact workflow not verified in the reviewed material; request a demonstration. 0.0–4.0 / 4.0 points |
Workflow depthDuplicate-event protection4.0 points availableAsk in the demoDemonstrate a designed check that prevents duplicate downstream records. | ? Not verified Exact workflow not verified in the reviewed material; request a demonstration. 0.0–4.0 / 4.0 points |
Workflow depthManaged credentials4.0 points availableAsk in the demoRotate a connection without exposing its secret to every editor. | ? Not verified Exact workflow not verified in the reviewed material; request a demonstration. 0.0–4.0 / 4.0 points |
Workflow depthWorkspace permissions4.0 points availableAsk in the demoRestrict editing and access to another team's workflows. | ? Not verified Exact workflow not verified in the reviewed material; request a demonstration. 0.0–4.0 / 4.0 points |
Workflow depthVersion history or deployment controls4.0 points availableAsk in the demoRestore a prior configuration or promote a tested version. | ? Not verified Exact workflow not verified in the reviewed material; request a demonstration. 0.0–4.0 / 4.0 points |
Workflow depthAlerts and operational monitoring5.0 points availableAsk in the demoNotify an owner of a failed or stopped workflow. | ? Not verified Exact workflow not verified in the reviewed material; request a demonstration. 0.0–5.0 / 5.0 points |
Workflow depthPortable workflow definition5.0 points availableAsk in the demoExport or manage a workflow definition for backup and review. | ✓ Supported Scenarios export and import as blueprints. 5.0 / 5.0 pointsEvidence ↗ |
AINatural-language workflow drafting5.0 points availableAsk in the demoDescribe the process and inspect the generated workflow. | ? Not verified Exact workflow not verified in the reviewed material; request a demonstration. 0.0–5.0 / 5.0 points |
AIAI processing within a workflow5.0 points availableAsk in the demoExtract or classify an input and validate the structured output. | ? Not verified Exact workflow not verified in the reviewed material; request a demonstration. 0.0–5.0 / 5.0 points |
AITool-using AI agents5.0 points availableAsk in the demoLet an agent choose from restricted tools within the automation. | ✓ Supported Agents choose tools inside a scenario. 5.0 / 5.0 pointsEvidence ↗ |
“Not verified” means the recorded evidence does not settle this specific check. It does not mean the feature is absent. Read the scoring method.